Exhausted all the time? “GOOD” management might be crushing you!

It is old hat to say that managers should lead toward goals in order to drive efficiency and effectiveness…although many managers still fall short here. It also true that conscientious people are more likely to strive to achieve goals and that more emotionally stable people are less likely to experience stress and exhaustion. However, goal directed management is no silver bullet. For some people goal pursuit might have unintended consequences like stress and exhaustion. Exhausted people aren’t flourishing!

Perry and colleagues* studied 252 customer service providers and 47 of their managers, as well as 392 manual laborers and 41 of their managers. They found that people who are high in conscientiousness and emotional stability and have goal focused managers are less likely to suffer from exhaustion. This is not surprising and reinforces prior research!

However, they found two interesting and important things. First, people who are lower in conscientiousness and emotional stability are more likely to be exhausted in highly goal focused situations. Second, a lack of conscientiousness can be offset by emotional stability and vice versa. Accordingly, if you want to avoid burning out those around you it is imperative that you hire people who are either highly conscientious or emotionally stable…if you cannot find people who are both.

The Minimalist Manager Take Aways:

  • Hire for conscientiousness and emotional stability.
  • Tailor goals and communication around goals to each person’s needs.

*Perry, S. J., Witt, L. A., Penney, L. M., & Atwater, L. (2010). The downside of goal-focused leadership: The role of personality in subordinate exhaustion. Journal Of Applied Psychology, 95(6), 1145-1153.


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